Shipping policy

📦 Shipping Policy

Thank you for shopping with us! Below you will find all details regarding our shipping options, costs, and delivery times.

🕒 Processing & Dispatch

  • All orders are processed and shipped on the next business day after payment has been received.

  • Orders placed on weekends or public holidays will be shipped the following business day.

🚚 Shipping Options

We offer the following delivery methods:

  • Standard Shipping (next-day dispatch, delivery times depend on destination country)

  • Express Shipping (faster transit times depending on carrier availability)

  • In-store Pick-up (free of charge, available during our opening hours)

💶 Shipping Costs

  • Austria (Domestic):

    • Standard Shipping: FREE

    • Express Shipping: (optional, if offered – e.g., €15 flat rate)

    • In-store Pick-up: FREE

  • Germany:

    • Standard Shipping: €25

    • Express Shipping: (optional – e.g., €40 flat rate)

  • Rest of Europe (EU countries only):

    • Standard Shipping: €35

    • Express Shipping: (optional – e.g., €50 flat rate)

❗ Please note: We currently do not ship outside Europe.

📍 Delivery Times

  • Austria: 1–2 business days after dispatch

  • Germany: 2–4 business days after dispatch

  • Rest of Europe: 3–6 business days after dispatch

  • Express Shipping: Typically 1–2 days faster than standard (depending on carrier)

🏪 Store Pick-up

  • Free of charge.

  • You will receive an email confirmation once your order is ready for collection.

ℹ️ Additional Information

  • Shipping costs are automatically calculated at checkout.

  • Customers are responsible for providing the correct delivery address.

  • In case of delays due to customs, strikes, or force majeure, delivery times may be extended.