Shipping policy
📦 Shipping Policy
Thank you for shopping with us! Below you will find all details regarding our shipping options, costs, and delivery times.
🕒 Processing & Dispatch
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All orders are processed and shipped on the next business day after payment has been received.
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Orders placed on weekends or public holidays will be shipped the following business day.
🚚 Shipping Options
We offer the following delivery methods:
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Standard Shipping (next-day dispatch, delivery times depend on destination country)
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Express Shipping (faster transit times depending on carrier availability)
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In-store Pick-up (free of charge, available during our opening hours)
💶 Shipping Costs
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Austria (Domestic):
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Standard Shipping: FREE
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Express Shipping: (optional, if offered – e.g., €15 flat rate)
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In-store Pick-up: FREE
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Germany:
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Standard Shipping: €25
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Express Shipping: (optional – e.g., €40 flat rate)
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Rest of Europe (EU countries only):
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Standard Shipping: €35
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Express Shipping: (optional – e.g., €50 flat rate)
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❗ Please note: We currently do not ship outside Europe.
📍 Delivery Times
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Austria: 1–2 business days after dispatch
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Germany: 2–4 business days after dispatch
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Rest of Europe: 3–6 business days after dispatch
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Express Shipping: Typically 1–2 days faster than standard (depending on carrier)
🏪 Store Pick-up
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Free of charge.
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You will receive an email confirmation once your order is ready for collection.
ℹ️ Additional Information
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Shipping costs are automatically calculated at checkout.
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Customers are responsible for providing the correct delivery address.
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In case of delays due to customs, strikes, or force majeure, delivery times may be extended.