+43 660 711 7777
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
§ 1 Scope of application
The following General Terms and Conditions apply to all contracts concluded with LPV GmbH (hereinafter referred to as LPV).
"LPV") for their internet via satellite and telephony services (see I. and III)
§ 2 Communication services
I Regulations for Internet via satellite services
1. The SAT services offered are primarily aimed at commercial end customers. All prices are gross,
including Austrian VAT, unless otherwise stated. Deliveries to other EU countries can be processed in
reverse charge with a valid VAT number.
LPV provides Internet via Satellite services with various performance features within the scope of
technical and operational possibilities. The customer uses the Internet via Satellite service for a fixed
contract term. The customer can choose from various products with different data transfer speeds and
different fee models. With all products, data is transferred in both directions (receiving and sending)
via satellite. The hardware required to use the service is mandatory. If the hardware is not provided by
LPV, the customer is solely responsible for compatibility and must comply with the approvals of the
respective network operator. The customer is liable for any faults.
Detailed descriptions of the individual Internet via Satellite products can be found in the service
descriptions at www.satellite-telecom.net
2. LPV provides the customer with all the information required to use the service and in particular the
software required to receive data via satellite at www.satellite-telecom.net. Price information is also
published on this website.
3. LPV guarantees the customer the availability of the satellite connection in accordance with the
operator's specifications. (SES, Eutelsat,...) LPV is not liable for performance limitations due to
weather conditions such as rainfade, cloud cover, snow or wind.
4. The customer is granted a non-exclusive right to use the documentation and software provided in
accordance with the purpose of the service. All other rights remain with LPV or with the owner of the
respective right. When selling items, in particular the required hardware components, LPV retains
ownership until the purchase price has been paid in full.
5. LPV reserves the right to gradually restrict the available bandwidth of the individual user until the
end of the month for all flat-rate tariffs in the event of excessive data usage by the customer. Details
are determined by the Fair Use Policy, which is part of the respective LPV products and can be found
in the product descriptions at www.satellite-telecom.net. A usage restriction is implemented in
particular if many users are using the service at the same time.
5. It is possible to switch to a tariff with a higher data transfer speed (upgrade) every new billing
month. The contract change is free of charge, except when switching to a business tariff. The costs of
the new tariff are based on the price conditions valid at the time the upgrade takes effect. The
customer's declaration that he wishes to upgrade can be sent by letter or e-mail. LPV will confirm the
upgrade to the customer in writing and collect the correspondingly higher fee from the following billing
month. The choice of an upgrade leads to a new minimum contract term in accordance with the
product description at www.satellite-telecom.net. The new minimum contract term begins from the
month in which the increased fee is payable for the first time.
6. We are entitled to increase the fees a maximum of once per quarter; the price increase requires
the customer's consent. Consent shall be deemed to have been given if the customer does not object
to the price increase within four weeks of receipt of the notification of change. We must inform the
customer of the consequences of failing to object to the change. An adjustment does not require the
customer's consent if it is made due to a change in the statutory value added tax with effect from the
same date.
The euro price is based on the dollar exchange rate and is adjusted on a quarterly basis. Hardware
prices may vary due to daily prices and current transportation surcharges. Airtime costs are indexed
according to the Eastern consumer price index. +/- 3 percent overrun will be adjusted quarterly. Linked
to the USD +/- 3 percent adjustment per quarter.
Price changes on the part of the operator may also be passed on during the term of the contract.
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
II Regulations for telephony services
1. All prices are gross, including Austrian VAT, unless otherwise stated. Deliveries to other EU
countries can be processed in reverse charge with a valid VAT number.
LPV provides telephone services with various features within the scope of its technical and operational
capabilities. The customer uses the telephone services over a fixed contract term. The customer can
choose from various products with different fee models. With all products, the connection is made in
both directions (receiving and sending) via satellite. The hardware required to use the service is
optional. If the hardware is not provided by LPV, the customer is solely responsible for compatibility
and must comply with the approvals of the respective network operator. The customer is liable for any
faults.
Detailed descriptions of the individual saddle telephony products can be found in the service
descriptions at www.satellite-telecom.net.
The tariffs are available as prepaid and postpaid models. Minute credits expire after the validity of the
prepaid credit or cannot be carried over to the next billing period.
2. LPV guarantees the customer the availability of the satellite connection in accordance with the
operator's specifications. (Iridium, Thuraya, Inmarsat, Globalstar) LPV is not liable for performance
restrictions due to weather conditions such as rain fade, cloud cover, snow or wind or topographical
conditions. For geostationary satellites, a line of sight to the satellite is required.
3. The customer is granted a non-exclusive right to use the documentation and software provided in
accordance with the purpose of the service. All other rights remain with LPV or with the owner of the
respective right. When selling items, in particular the required hardware components, LPV retains
ownership until the purchase price has been paid in full.
4. A change to a higher tariff (upgrade) is possible for each new billing month. The contract change is
free of charge. The costs of the new tariff are based on the price conditions valid at the time the
upgrade takes effect. The customer's declaration that he wishes to upgrade can be sent by letter or email.
LPV will confirm the upgrade to the customer in writing and collect the correspondingly higher fee
from the following billing month. The choice of an upgrade leads to a new minimum contract term in
accordance with the product description at www.satellite-telecom.net. The new minimum contract term
begins from the month in which the increased fee is payable for the first time.
5. We are entitled to increase the fees a maximum of once per quarter; the price increase requires the
customer's consent. Consent shall be deemed to have been given if the customer does not object to
the price increase within four weeks of receipt of the notification of change. We must inform the
customer of the consequences of failing to object to the change. An adjustment does not require the
customer's consent if it is made due to a change in the statutory value added tax with effect from the
same date.
§ 3 Installation services
1. If the customer orders the installation of the satellite reception system for data or telephony, this
activity includes the following services: chargeable arrival and departure according to the technician's
km, installation and functional connection/connection of the satellite antenna in a suitable outdoor area
up to a maximum height of three meters, provided that the technical requirements are met (e.g. clear
view to the south-east/south-west, mounting). Laying the antenna cable inside the building (including a
hole in the wall). Installing the modem and establishing the power supply via the power supply unit
supplied. Configuration and personalization of the reception system via the Internet browser of the
technician's notebook. Establishing a connection to the Internet to demonstrate functionality.
Installations on roofs or access via roofs or similar and generally installation heights above 3 m must
be carried out by 2 technicians. The costs for this will be announced prior to installation or on site. In
the event that installation is not possible or connection to the satellite is not possible due to obstacles,
all costs incurred must be reimbursed.
2. The agreed prices are fixed prices. The fee for services depends on the type of services agreed
separately with the customer. If usage-independent fees for services have been agreed with the
customer, we have the right to collect these in advance. Installation services are generally payable in
cash upon completion and handover of the functioning connection, otherwise upon receipt of the
invoice.
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
Should the wage costs change thereafter due to collective bargaining agreements in the industry or
due to internal company agreements or other costs necessary for the provision of services, such as
those for materials, energy, transportation, external work, financing, etc., we shall be entitled or
obliged to adjust the prices upwards or downwards accordingly.
If it is a consumer transaction, no price changes - unless these have been expressly negotiated in
detail - will be charged during the first two months after conclusion of the contract. See index
adjustment §4b.
II Common regulations
§4 Order process/conclusion of contract
1. Customers can place their order by telephone, fax or post. They can also order online at
www.satellite-telecom.net.
2. If an order is placed by telephone, fax or post, the contract between the customer and LPV is
concluded when LPV activates the respective service, which takes place after the access data has
been sent to the customer. In the case of an online order, the contract is concluded upon receipt of
LPV's declaration of acceptance by e-mail.
3. Irrespective of the means of distance communication used, the customer who is a consumer (any
natural person who concludes a legal transaction for a purpose that cannot be attributed to their
commercial or independent professional activity) is entitled to the statutory right of withdrawal
described in the appendix.
4. We are entitled to amend the content of this contract with the consent of the customer, provided that
the amendment is reasonable taking into account the interests of the contracting parties. Consent to
the amendment to the contract shall be deemed to have been given if the customer does not object to
the amendment within four weeks of receiving notification of the amendment. The notification of
amendment shall be sent to the customer in writing or by email.
We are obliged to inform the customer of the consequences of failing to object when notifying the
change.
§ 4a Return costs
If you exercise your right of withdrawal, you must bear the costs of returning the goods if the delivered
goods correspond to those ordered and if the price of the goods to be returned does not exceed 40
euros or, if the price of the goods is higher, if you have not yet paid the consideration or a contractually
agreed partial payment at the time of withdrawal. Otherwise the return shipment is free of charge for
you.
§ 4b Price indexation
The services of Iridium, Thuraya, Globalstar and Inmarsat (and their data services) for telephony and
land and sea-based services via SES, Eutelsat and other operators are priced in USD. A change of
more than 3% per quarter will be passed on starting with the following quarter. A change over the
calendar year in the same amount is passed on from the first month of the following year. This also
applies to a price increase in the same amount for an increase in the consumer price index calculated
over the calendar year. In the event of a negative development of the USD against the EUR, a
reduction of -3% applies to the price reduction calculated for the quarter. Stability of value of the claim
including ancillary claims is expressly agreed. The consumer price index published monthly by the
Austrian Central Statistical Office or an index replacing it shall serve as a measure for calculating the
stability of value.
The index figure calculated for the month in which the contract is concluded serves as the reference
value for this contract. Upward or downward fluctuations in the index figure of up to 2.9% are not taken
into account and are only charged in full if this margin is exceeded. This margin shall be recalculated
each time it is exceeded upwards or downwards, whereby the first index figure outside the applicable
margin shall always form the basis both for the redetermination of the claim amount and for the
calculation of the new margin. The resulting amounts must be commercially rounded to one decimal
place.
If it is a consumer transaction, no price changes - unless these have been expressly negotiated in detail
- will be invoiced during the first two months after conclusion of the contract.
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
§ 4c Maritime services Post Paid
The maritime services of Iridium, Thuraya and Inmarsat are generally unlimited in order not to interrupt
communication in the event of a maritime emergency. The customer is fully responsible for the
consumption of data and voice services, including updates of operating systems, cloud services and
also computer viruses, malware, etc. that are not actively initiated. Reimbursement of costs is not
possible, nor is the possibility of extraordinary recourse to the dispute resolution body of RTR or
others. A usage limit can be activated at the customer's request. Once this limit has been reached, the
data and voice connection will be terminated. Reactivation can only take place via confirmation by the
emergency contact or customer. A limit warning can also be sent beforehand by e-mail/SMS. For
reactivation, payment of the costs already incurred can be requested before reactivation. The basis for
billing is always the current Post Paid tariff, a subsequent retroactive change (upgrade) to another,
e.g. cheaper tariff model is technically not possible and therefore excluded.
§ 4d Liability for data and voice services Post Paid
The data and voice services of Iridium, Thuraya and Inmarsat are generally unlimited. The customer is
fully responsible for the consumption of data and voice services, including updates of operating
systems, cloud services and also computer viruses, malware, etc. that are not actively initiated. .
Reimbursement of costs is not possible, nor is the possibility of extraordinary recourse to the dispute
resolution body of RTR or others. A usage limit can be activated at the customer's request. Once this
limit has been reached, the data and voice connection will be terminated. Reactivation can only take
place via confirmation by the emergency contact or customer. A limit warning can also be sent
beforehand by e-mail/SMS. For reactivation, payment of the costs already incurred can be requested
before reactivation. The basis for billing is always the current Post Paid tariff, a subsequent retroactive
change (upgrade) to another, e.g. cheaper tariff model is technically not possible and therefore
excluded.
§ 4e Data and voice services Pre Paid
With pre-paid SIM cards, the active connection ends when the credit is used up. The customer can
check the current credit balance on the device via the menu. SMS or phone call. LPV gmbh is not
liable for damage caused by the termination of the service without credit. This would be, for example,
communication with an emergency service in an emergency. This applies to rental and customer SIMs
in the same way. Please note that, depending on the operator, passive calls may also be affected.
§ 5 General obligations of the customer
1. The customer is obliged not to misuse the services within the scope of his contractual agreements
and the statutory provisions. He acts on his own responsibility and releases LPV from any liability
towards third parties due to improper use.
2. In particular, the customer shall
a) not to carry out any unauthorized interventions in LPV's network or in other networks; not to use
any equipment or applications that could lead to impairment of the physical or logical structure of the
networks used;
b) to refrain from reading, copying, changing, deleting or otherwise processing third-party data without
authorization;
c) to refrain from using the services provided by LPV in any way that may infringe the rights of third
parties;
d) to refrain from disseminating illegal content with the help of the services used by LPV or from using
the services to send unsolicited messages to third parties for advertising purposes;
e) to inform himself about recognized principles of data security and the dangers of misuse and loss of
data and to comply with them; to keep his access data secret, to make regular data backups and
password changes, to regularly check configuration and security settings accessible to him and to
examine the systems he uses for anomalies
f) Ban on spamming
The customer undertakes not to send or have sent any emails containing advertising without the
express consent of the respective recipient. This applies in particular if the emails in question are
distributed en masse with the same content in each case (so-called "mass distribution").
"spamming").
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
If the customer breaches this obligation, we shall be entitled - also taking into account the interests of
the customer - to immediately discontinue our services for the customer and to terminate the contract
without notice. We reserve further rights in such a case of culpable breach of duty. If the customer's
devices are infected by a virus (botnet, malware, etc.), we reserve the right to shut down access; the
customer is obliged to take appropriate security measures (virus scanner) to help prevent this. LPV is
not liable for damage caused by cybercrime or computer viruses.
g) Liability for defective third-party data
We are not liable for the functionality, compatibility and freedom from viruses of third-party data and
software that can be loaded via the communication access provided, unless these are provided
directly and expressly by us.
h) Duty of care with regard to access data
The customer undertakes to keep passwords received from and for the purpose of accessing the
services strictly confidential and to inform us immediately as soon as the customer becomes aware
that a corresponding password is known to unauthorized third parties.
Should third parties make unauthorized use of our services through misuse of passwords due to the
customer's fault, the customer shall be liable to us for usage fees and damages.
§ 6 Retention of title
The goods shall remain our property until the purchase price and all costs and expenses have been
paid in full. A resale is only permitted if we have been notified of this in good time in advance, stating
the name or company name and the exact business address of the buyer, and if we agree to the sale.
In the event of our consent, the purchase price claim shall be deemed assigned to us and we shall be
authorized to notify the third-party debtor of this assignment at any time. In the event of a plurality of
claims on our part, payments by the debtor shall be allocated primarily to those of our claims that are
not (or no longer) secured by a reservation of title or other means of security.
In the event of default, we shall be entitled to assert our rights arising from the retention of title. It is
agreed that the assertion of the retention of title does not constitute a withdrawal from the contract,
unless we expressly declare our withdrawal from the contract.
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
§ 6 Remuneration / Terms of payment / Invoicing
1. LPV will invoice the customer for the Internet-via-satellite services and telephony services provided
in the respective networks (including third-party providers) at the rates set out in the price list valid at
the time the contract is concluded. Invoicing and payments by the customer shall be made in
accordance with the agreements made between the customer and LPV gmbh. We are expressly
entitled to issue partial invoices if the service is provided in parts. In principle, the general terms and
conditions of the provider apply and any liabilities are to be directed to the operator. If no reasoned
objection to our invoice is raised in writing within 2 weeks, it shall in any case be deemed approved.
Objections to our invoices must be received by us in writing by registered letter within 2 weeks of the
invoice date. LPV GmbH, Industriestr I Nr. 4, 2620 Neunkirchen, Austria.
2. LPV provides the customer with broadband and telephony services for the fees listed in the product
tariffs.
3. All services are billed on the day the access data is transmitted until the same day of the following
month. Units from the previous month are billed with the invoice for the following month. The monthly
usage fees are collected in advance at the beginning of the month. LPV reserves the right to block
access immediately in the event of non-payment. Access data and invoice will be sent free of charge
by e-mail. LPV reserves the right to charge EUR 4.95 for each postal delivery if an e-mail address is
not provided or if postal delivery is requested. If the customer is culpably in arrears with more than two
consecutive due monthly invoices, the fixed monthly installments (basic fees) payable for the
remaining term of the respective contract shall become due immediately.
4. The customer agrees to allow LPV to collect the fees due via the bank account or credit card
specified by the customer as part of the billing process in accordance with sections 2 and 3. Authorities
and invoices to the federal government and public bodies are excluded.
4. The customer may only offset a counterclaim that is either undisputed or has been legally
established. The same applies to the assertion of a right of retention.
5. Payment of usage fees for services can only be made by direct debit. The customer authorizes us
to collect any fees incurred via the account specified. In the event of returned direct debits for which
the customer is responsible, we shall charge a processing fee in accordance with the applicable price
list per direct debit, unless the customer can prove that no loss at all or a significantly lower loss has
been incurred.
The customer is obliged to maintain the authorization for direct debit and corresponding bank details
for the entire term of the contract. This also applies to one-off amounts due.
6. If the customer defaults on his payment obligations, we shall charge a reminder fee for each
reminder in accordance with the current price list, unless the customer can prove that no loss at all or
a significantly lower loss has been incurred. The statutory default interest is in any case the minimum
interest rate.
We reserve the right to assert further claims due to late payment. We are entitled to block the account
in accordance with the statutory provisions if the customer is in default of payment.
The customer is already in default on the 6th day after the invoice is sent by email. A reminder will
then be sent with a 14-day payment deadline. If the customer does not pay within the set period, the
connection will be disconnected until the end of the month. Processing costs of EUR 45.00 will be
incurred for this. In the event of non-payment by the end of the month (receipt by us), the customer's
contract will be terminated extraordinarily and without notice for good cause (default of payment). The
basic fees up to the end of the contract term are then due within 14 days.
7. The customer is obliged to pay an amount equal to one monthly basic fee as security. After
termination of the contract, the security deposit will be credited to the customer's account
account. The contractual partner waives the possibility of offsetting. However, this does not apply to
consumers in the event of our inability to pay or to counterclaims that are legally related to our claim,
have been established by a court or have been recognized by us. In these cases, consumers have the
option of offsetting.
§ 7 Warranty
1. LPV provides its services in accordance with the recognized and customary state of the art. Faults
shall be rectified immediately within the scope of the technical and operational possibilities within the
contractual support/response time.
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
2. In the event of disruptions for which LPV is not responsible (force majeure), LPV shall be released
from its obligation to perform and from any liability for the duration of the outage/disruption.
Disruptions in this sense are those for which LPV is not responsible (e.g. service failures by third
parties, in particular line and power failures at third parties, industrial action, including at third parties,
mandatory official or court orders, natural disasters, war, etc.). Disruptions in this sense also include
weather-related restrictions with regard to transmission speed or the availability of data reception or
data transmission and telephony via satellite.
3. LPV accepts no liability for its services if disruptions are due to
a) a breach of the customer's duties and obligations (§ 5),
b) the customer's technical equipment or network infrastructure,
c) are attributable to the unsuitable, improper, faulty connection to LPV's telecommunications network
by the customer or third parties and are not the fault of LPV.
Apart from those cases in which the right to rescission is granted by law, we reserve the right to fulfill
the warranty claim at our discretion by improvement, replacement or price reduction. The purchaser
must always prove that the defect already existed at the time of delivery.
The goods must be inspected immediately after delivery. Any defects found must also be reported to
the seller immediately, but at the latest within 7 days of delivery, stating the nature and extent of the
defect.
Hidden defects must be reported immediately after their discovery. If a complaint is not made or not
made in good time, the goods shall be deemed to have been approved. The assertion of warranty
claims or claims for damages as well as the right to challenge errors due to defects are excluded in
these cases.
The warranty period for movable items is 12 months, for immovable items 3 years from
delivery/service. Excluded from this are damages caused by forces of nature, such as misaligned
antennas due to the influence of wind.
§ 8 Data protection
1. LPV only collects, stores and processes the customer's personal data insofar as this is necessary
for the proper execution of the contractual relationship and the customer consents or is permitted by
law.
2. It may be necessary to collect, store and process certain personal customer data, in particular to
a) Provision, use and invoicing of LPV services;
b) Processing of fault reports within support services or to detect and prevent service creep
3. The connection data stored for billing purposes will be deleted in accordance with the relevant
statutory provisions unless the customer expressly requests longer storage.
4. After a legally prescribed or customer-requested deletion of the data required for billing, the burden
of proof for the accuracy of this data is reversed to the disadvantage of the customer. This means that
LPV no longer has to prove the accuracy of the deleted data, but the customer has to prove the
inaccuracy of the deleted data.
5. LPV has no influence on the network operator's compliance with data protection (Section 4 (1)).
LPV accepts no liability in this regard.
6. For the purpose of credit checks, LPV cooperates with various providers who provide LPV with the
address and creditworthiness data stored in their databases about you, including data determined on
the basis of mathematical-statistical procedures, provided that we have credibly demonstrated our
legitimate interest. In order to decide on the establishment, execution or termination of the contractual
relationship, we collect or use probability values, the calculation of which includes address data.
§ 9 Liability
1. Outside of mandatory legal requirements (e.g. unlimited liability for personal injury, product liability),
LPV is only liable within the scope of these terms and conditions.
2. LPV shall only be liable for grossly negligent or intentional breaches of duty, unless damages are
based on the breach of a material contractual duty (cardinal duty).
3. Insofar as the attributable breach of a material contractual obligation is based on simple negligence,
LPV shall only be liable for the foreseeable damage typical of the contract.
4. Liability is excluded insofar as the customer, e.g. through breach of one of his contractual
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
obligations to cooperate or obligations (§ 5), has contributed to the damage. In case of doubt, the
customer must provide appropriate evidence of the fulfillment of these obligations.
5. Liability is also excluded insofar as damage has arisen from faults and failures that lie outside LPV's
area of responsibility. This applies in particular to damage attributable to errors and defects in thirdparty
products provided by LPV as part of its services, unless the error or defect should have been
recognized by LPV before the service was provided.
6. Liability for financial losses incurred in the context of the provision of telecommunications services
to the public, as well as all other financial losses caused by slight negligence, is limited to
compensation for typical contractual losses foreseeable at the time the contract was concluded, up to
a maximum of EUR 2,500 per customer. Liability towards all injured parties is limited to EUR 10,000
per event causing damage. If the liability of all injured parties of a damaging event exceeds this
maximum limit, the compensation shall be reduced in proportion to the ratio of the sum of all claims for
damages to the maximum limit.
7. LPV shall only be liable for the loss of data and programs and their recovery to the extent that this
loss could not have been avoided by the customer taking appropriate and reasonable precautionary
measures, in particular the daily creation of backup copies of all data and programs and the
customer's duties and obligations under § 4.
The buyer bears the costs of transportation by paying in the webshop or placing an order. The risk of
transportation is transferred to the buyer as soon as the goods are delivered to the buyer or to a third
party designated by the buyer other than the carrier. If the buyer has concluded the contract of
carriage himself without making use of an option offered, the risk is transferred to the carrier or the
buyer as soon as the goods are delivered.
§9a. Non-performance/delay in delivery and performance
The buyer/customer must accept minor delays in delivery without being entitled to claim damages or
withdraw from the contract. Objectively justified and minor changes that do not affect the price may be
made by us. This applies in particular to such delays in delivery. We shall then announce how long a
delay is to be expected as soon as the actual delay can be estimated, but no later than one week
before the originally agreed delivery date.
§ 10 Contract term/cancellation periods
1. The minimum contract terms for Internet via satellite services, broadband services and telephony
can be found in the individual product descriptions at www.satellite-telecom.net. For some product
tariffs, the customer can choose the minimum contract terms when registering.
2. For contracts with a minimum contract term of one year or longer, the contract is automatically
extended by one year at the end of the minimum contract term. These contracts can be terminated
with a notice period of 3 months to the end of the respective contract term.
3. For contracts with a minimum contract term of less than one year, the contract is extended after the
expiry of the minimum contract term by the period of the minimum contract term if it has not been
terminated in good time (e.g. if the customer chooses a contract with a minimum contract term of three
months, the contract is extended by a further three months). The notice period for these contracts is
one month.
4. When choosing an upgrade within a contract term, the previous contract term for the selected tariff
ends at the end of the month in which the declaration to change to a higher tariff is made. In the
following month, the minimum contract term for the newly selected tariff begins in accordance with the
product description at www.satellite-telecom.net. The notice periods and automatic renewals in
accordance with sections 1 - 3 also apply when changing to a tariff with a higher data transfer speed
(upgrade).
5. If you upgrade to a tariff with a higher data transmission speed at a lower cost, the provisions of §2
point
6. Force majeure is excluded. Any events that prevent or impair the use of the service do not exclude the
obligation to pay the contract costs. These can be missed flights, travel restrictions and bans, war,
terror, hostage-taking or unrest, as well as medical reasons or epidemics or pandemics, as well as
influences caused by own or third-party technical failures.
General Terms and Conditions of LPV gmbh, Industriestr I 4,
2620 Neunkirchen 2022-07
6.§ 11 Final provisions
1. If the contractual partner is a merchant, the exclusive place of jurisdiction is LPV's registered office.
For all actions brought against a consumer who has his domicile, habitual residence or place of
employment in Austria due to disputes arising from this contract, one of the courts in whose district the
consumer has his domicile, habitual residence or place of employment shall have jurisdiction. For
consumers who are not domiciled in Austria at the time the contract is concluded, the statutory places
of jurisdiction shall apply.
2. The contractual relations between the contracting parties shall be governed by the law of the
Republic of Austria. The application of the UN Convention on Contracts for the International Sale of
Goods is excluded.
3. The language of negotiations is German.
4. Should any provision of these General Terms and Conditions be or become invalid in whole or in
part, this shall not affect the validity of the remaining provisions.
Declarations, notifications, etc. addressed to us - with the exception of notices of defects - must be
made in writing to be legally effective, including an original signature or secure electronic signature.
